Return and Exchanges – My Polish Heritage

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Return and Exchanges

What is your return policy?

We want you to be happy. All of our products come with a 30 day satisfaction guarantee. 

If you're unhappy for any reason, please email us at : support@mypolishheritage.com and we'll make it right.

Please do not mail anything back to us without first emailing.  

How do I cancel or make changes to an order?

Whoops! We’ve all been there. You want to change how many shirts you are ordering, update a size or cancel the order all together. No worries, we have you covered.

Once an order has been submitted to us, it is held for 24 hours.  If changes need to be made to the order please email support@mypolishheritage and let us know :

  1. Name and email on the order.
  2. Order number.
  3. The changes that need to be made.

If for some reason you have not made the 24 hour hold deadline, feel free to email us at support@mypolishheritage.com and we will do our best to help you take care of it.

What is your turnaround time?

 

During off-peak months orders are processed within 5-6 business days and ready for shipping. During peak seasonal months, orders are processed within 9-12 business days and ready for shipping. Shipping is out of our control, but generally takes 2-3 days.