Return and Exchanges
What is your return policy?
We want you to be happy.
If you're unhappy for any reason, please email us at : MyPolishHeritage@gmail.com Please do not mail anything back to us without first emailing.
Jewelry, personalized and perishable items are not eligible for returns at this time.
Please double check the shipping address.. We are not responsible for input errors if they are not brought to our attention before we ship.
Please look at the size charts before purchasing if you do not know your size in that brand. If you have a question, please let us know.
Customer will be responsible for return shipping.
We have the right to refuse any return.
How do I cancel or make changes to an order?
Whoops! We’ve all been there. You want to change how many shirts you are ordering, update a size or cancel the order all together. No worries, we have you covered.
Once an order has been submitted to us, it is held for 24 hours. If changes need to be made to the order please email MyPolishHeritage@gmail.com and let us know :
- Name and email on the order.
- Order number.
- The changes that need to be made.
If for some reason you have not made the 24 hour hold deadline, feel free to email us at MyPolishHeritage@gmail.com and we will do our best to help you take care of it.
During off-peak months orders are processed within 5-6 business days and ready for shipping. During peak seasonal months, orders are processed within 9-12 business days and ready for shipping. Shipping is out of our control, but generally takes 2-5 business days.
Some orders will ship at different times so your items might come in separate packages to you.